Something damaged, defective, or missing from your order? Contact us right away so we can investigate and make it right.
The information we'll need from you is the following:
- Your order number
- Your full name
- Your phone number
- The item(s) damaged, defective, or missing
Please be aware that claims of defective, damaged, or lost items must be made within 10 days of date of purchase.
Some situations can require additional investigation which can take up to 3 business days.
Please see the returns page for our full return policy and additional information.